Terms and COnditions.
These Terms and conditions govern the relationship between Arla Meröe, LLC (“we”, “us”, “our”) and the client (“you”, “your”) for interior design services provided. By engaging our services, you agree to the terms outlined below.
SCOPE OF WORK
We will provide the interior design services as outlined up the proposal/contract/invoice agreed upon by both parties. Any changes to the scope must be in writing and may result in adjustments to pricing and timeline.
FEES AND PAYMENT TERMS
Consultation Fees: Initial consultation fees are non-refundable.
Design Fees: A fee structure will be provided after consultation, design fees are non-refundable.
Deposit: A non-refundable deposit of 15% of the total project, unless stated otherwise in contract, is required is required to confirm project and secure your spot in our schedule.
Payment Schedule: Payment will be made installments in accordance to proposal/contract/invoice.
Late Payments: Late payments will incur a 6% monthly penalty fee after 15 days of due date.
PROJECT TIMELINE
Estimated Timeline: We will provide an estimated timeline for the project. However, delays due to unforeseen circumstances ( e.g., material availability, client revisions, contractor delays) are possible and will notify you of any such delays. We bear no liability with respect to the changed circumstances, and you shall be fully responsible with respect to the purchases of merchandise and construction.
Client Responsibility: Timely feedback and approvals are required to maintain the project timeline.
Revisions and Changes: You are entitled to minor design revisions of no additional costs. Any changes requested after approval of final design will incur additional fees and affect the timeline.
MATERIALS AND PURCHASES
Procurement: We may assist in sourcing furniture, fixtures, and other materials on your behalf.
Third-Party Purchases: Any products purchased from third parties are subject to the terms and conditions of the supplier. We are not responsible for any issues related to delivery, damages, or defects with third-party products.
Non-Returnable Items: Custom-made, personalized, or special-order items (such as custom furniture, wallpaper, paint, window treatments, or bespoke pieces) are non-returnable and non-refundable once order has been placed.
CANCELLATION AND TERMINATION
Either party may terminate the agreement at any time for cause by notifying ing the other party in writing of that party’s breach of the agreement and giving ten (10) business days for a cure, after which the notifying party may terminate if there has been no cure of the breach.
While reserving all other rights under the agreement, in the event that the Project is terminated, we shall have the right to be paid by you through the dated of our termination for our work, for any purchases by us of merchandise and construction pursuant to purchase orders and invoices approved by you, and for our expenses.
LIABILITY
We are not responsible for any delays or damages caused by third-party vendors, contractors, or suppliers.
INTELLECTUAL PROPERTY
We, Arla Meroe, LLC, shall retain ownership of design, including any damages, renderings, sketches, samples, or other materials prepared by us during the course of the Project. Our ownership shall include any copyrights, trademarks, patents, or other proprietary rights existing in the design. You shall not use the design for additions to this Project or for any other project without obtaining our permission and paying appropriate compensation.
You may not reproduce, distribute, or share designs with third parties without our prior written consent.
PUBLICITY
We shall have the right to document the Project in progress and when completed, by photography, videography, or other means, which we may use for portfolio, brochure, public display, social media, internet, and similar publicity purposes. Your name, and the location of the Project may be used in connection with the documentation, unless specified in writing to the contrary. If we choose to document the Project, we shall pay the costs of documentation. In addition, if you document the Project, we shall be given credit as the designer for the Project if your documentation is released to the public, including and not limited to social media platforms.
CONFIDENTIALITY
We will treat any confidential information you provide with the upmost discretion. You agreed not to disclose any of our proprietary methods, designs, or practices to third parties.
DISPUTE RESOLUTION
In the event of a dispute, both parties agreed to attempt to resolve the matter through negotiation. If negotiation fails, the matter may be submitted to mediation or arbitration, as agreed by both parties.
GOVERNING LAW
These terms and conditions shall be governed by the laws of the state of service.